Last updated: July 2026

Our Commitment

Rye Health and Care is committed to making our website as accessible and inclusive as possible for everyone, regardless of ability, technology or circumstance.

We want as many people as possible to be able to use www.ryehealth.org.uk. We are continually working to improve the accessibility and usability of our website and aim to follow recognised best practice and accessibility standards.

Accessibility Standards

We aim for our website to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, which are internationally recognised standards for making web content more accessible.

We regularly review the website and make improvements where possible to support users with a wide range of needs.

Using This Website

We have designed the website so that you should be able to:

• Navigate using only a keyboard.
• Use the website with screen readers and other assistive technologies.
• Zoom in to at least 200% without losing functionality.
• Change colours, contrast levels and fonts using your browser or device settings.
• Read content written in clear, straightforward language wherever possible.
• Access the website on a range of devices and screen sizes.

Accessibility Features

Where possible, the website includes:

• Clear page headings and logical content structure.
• Consistent navigation throughout the site.
• Alternative text for meaningful images.
• Sufficient colour contrast between text and backgrounds.
• Accessible forms with clear labels and instructions.
• Responsive layouts that work across desktop, tablet and mobile devices.
• Links that clearly describe their destination.

Known Accessibility Limitations

We recognise that some areas of the website may not yet be fully accessible. For example:

• Some older PDF documents may not be fully accessible.
• Some third-party content or embedded services (such as maps or videos) may not meet the same accessibility standards as the rest of the website.
• We are continuing to review and improve alternative text, document accessibility and other aspects of the site as content is updated.

We are committed to addressing accessibility issues wherever practical.

Reporting Accessibility Problems

If you experience difficulty accessing any part of this website or believe content is not accessible, we would like to hear from you.

Please tell us:

• the page or feature you were trying to access;
• the problem you experienced;
• the device or assistive technology you were using (if you are happy to provide this information).

You can contact us using:

Email: francesca@ryehealth.org.uk

We will acknowledge your request and aim to respond within 10 working days.

Alternative Formats

If you need information from this website in an alternative format, such as:

• large print;
• easy read;
• audio;
• accessible PDF;
• another suitable format,

please contact us and we will do our best to provide it where reasonably practicable.

Third-Party Content

Some parts of our website may link to or embed content provided by third parties. While we encourage our partners to provide accessible services, we cannot guarantee the accessibility of content that is not under our control.

Ongoing Improvement

Accessibility is an ongoing process. As we develop and update our website, we will continue to review content, functionality and design to improve accessibility for all users.

We welcome feedback that helps us make the website more accessible.

Technical Information

This website is designed to be compatible with current versions of major web browsers and commonly used assistive technologies.

We aim to support the latest versions of:

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Apple Safari

on desktop and mobile devices.

Preparation of This Statement

This statement was prepared on 17th July 2026

It will be reviewed regularly and updated whenever significant changes are made to the website or its accessibility.